Who And What Is KALON?
Our professional beauty journey began in 1997 in a small office in PJ, Selangor. With only one desk and next to no free time, we are passion to bring disruptive solutions for professional salon industry and we've never looked back. Our skin cares are made of the highest quality of active ingredients with the latest cosmeceutical formulation. We believe in top quality, care, and creating unique approach to help skincare salons to improve their customers’ satisfaction at the lowest possible cost and hence their bottom lines.
Why Do I See Different Country Of Origin With Different Products?
All KALON products are manufactured under strict adherence to all applicable laws, including the Control of Drugs and Cosmetics Regulations, which are the guidelines set under the ASEAN Cosmetic Directive. One of the regulations stipulates that all products state their country of origin. Thus different products will have different country of origin. All KALON products are being packaged in Malaysia, KALON packaging factory has been certified GMP (Good Manufacturing Practice).
Does KALON Test Products On Animals?
All KALON products are developed with the environment in mind, it does not conduct tests on animals.
Are Ingredients In All KALON Products Safe For Use?
By law, all KALON labels must carry a full and complete listing of the International Nomenclature for Cosmetic Ingredients (INCI) chemical names of a product’s ingredients. All the KALON ingredient lists must be written in descending order of weight at the time they were added. All listed ingredients must be in compliance with the allowed, prohibited, and restricted lists of the ASEAN Cosmetic Directive. You may refer to each product full ingredients list.
How Old Is This Company?
KALON is a subsidiary of Cellnique. We have been in the market for 22 years.
Any Training Provided?
Yes. We have online training module and classroom training in our office. Depending on the value of order, we also conduct in-salon training at your site.
Does KALON Help Design In-House Promotion Program For Us?
We do design such promotion mechanism should your account is under dealer status or higher.
I Can’t Find Your Special Aesthetics Products In KALON Website?
Please contact us. We will send our professional to your salon to explain and introduce all the latest in-trend aesthetics products we have.
Do You Have Samples?
Sorry, we don’t have samples for bulk size item.
How Will I Know If My Order Has Been Received?
After placing your order you will receive a web confirmation and also an email confirmation.
Can I Refund Or Return Products?
For bulk size items, we provide exchanged policy for unused and in sellable condition item. Contact customer service for exchange procedure.
How Does Your Salon Management And CRM App Work And Where To Download It?
You can download ApointBiz from App Store or Google Play. Our app is specially designed for professional beauty salons to use.